Client Reviews for Joyce Tawes and Heather Tawes Nelson

CLIENT TESTIMONIALS

Scotttsdale Desert CactusOur goal is to make the process of buying, selling, or owning a home efficient, enjoyable and rewarding for you. See what some of our clients have said about our real estate services.

 

– Cindy & Eric Resnick

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You guys are the best and I have bragged on you to my fellow co-workers.  You have helped with questions, concerns, etc. and we felt that since you held our hands throughout the entire process from start to finish, we just didn’t have to worry.  Your take charge, knowledgeable and professional demeanor was such a blessing to us and we are very grateful.  Thank you again!

– Becky & Lou Pilie

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Heather Tawes Nelson is a consummate real estate professional. Before we purchased our house in Arizona, Heather spent months working with my wife and me to familiarize us with the local market. As a result, once the house we wanted became available, we were able to purchase it quickly and at a good price. We stayed in New York City and sold our house the same day Heather closed the house in Arizona for us with our lawyer in New York.

Before we moved in Heather repeatedly checked on local contractors to insure work was being done for us; and, after we moved in, she continued to work with us to help us become acclimated to the local community. My wife and I have bought and sold 5 personal residences within the past 30 years. Heather is, by far, the best real estate broker with whom we have dealt in these transactions. We happily recommend her to anyone thinking of buying a home in Arizona.

– Peter A. Redpath, Ph. D.

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We really do not remember how we found you Joyce, but we are so very glad we did.

Moving from another country back to the US can be at the very least trying. But through numerous phone calls, emails and a few trips to Phoenix, you helped us find the property we wanted.

Your ability to listen to our wants and needs, knowledge, expertise, guidance, attention to detail, and non-stop assistance, along with the aid of your partner Heather, the purchase was successfully closed.

There was nothing that you allowed to stand in your and our way.

We are now well on our way to making it our HOME.

Thank you so much.

– Nate and Julia Prine

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We would like to take this opportunity to extend our sincere thanks to you for your excellent service with our recent condo purchase in Arizona.

As Canadians we were unfamiliar with the process and requirements of purchasing property in the US.  Your knowledge of the areas we were interested in was very helpful. We appreciated that you listened to our ‘wish list’, focused on what was important to us as a ‘buyer’ rather than what was available for sale.

The entire experience was painless and uneventful, yet exciting and memorable. It was helpful that I could do the majority of the transaction long distance with no major concerns. We appreciated that you were willing to go the extra mile, ensuring we had the right legal advice if we sought, assistance with the title company when required, all the way to a friendly walk through and coordination of furniture delivery after closing to ensure when we arrived in the sunny warm temperatures all was ready for us to enjoy.

Thanks so much Heather for your attention to detail and your services above and beyond your obligations and responsibility.

– Jackie Thompson and Neil Sharawara

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We relocated to the North Scottsdale/Cave Creek area from out of state. Joyce and her business partner Heather were absolutely wonderful to work with.

Joyce initially found  us a rental home in the school district we were seeking. She continued to work with us for nearly a year. 2008-2009 was the most difficult real estate and mortgage market we had ever experienced. Having bought and sold 10 homes in 4 states previously, this was  our most difficult transaction, but our best experience with a realtor.

We looked at many, many properties. Short sales, foreclosures, golf communities, etc, etc. Joyce’s diligence and follow through on the inspections and the escrow were great. Her professionalism, persistence and demeanor is a perfect blend.

We would highly recommend Joyce and Heather as Realtors, regardless if you’re looking at a $100 thousand or $10 million property!!

– J.A. Schmidt

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Heather Tawes Nelson is the real estate person that you must choose- our experience was totally exceptional. Considering the fact that we were out of state buyers and needed an agent who clearly knew exactly our needs and wants, Heather was right on in terms of showing us the units that totally fit these needs. She was totally honest in her appraisal of the property and never ever led us to believe that selling was her one and only goal. She clearly was concerned and caring and her goal was to make us very happy- and that she did.

We closed on our unit without being present in Arizona and without a hitch. Heather took care of every detail. We have referred her to others who have given her the same rave reviews. My advice- Call Heather- She is truly the best.

– Lanie Goldstein

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I am writing to recommend Joyce Tawes as a talented, well-capable and enjoyable real estate agent. Joyce represented my husband and I as a buyer and seller in the luxury marketplace. Her follow through and discretion were superior, we could not have been any happier.

– K. Shapiro

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Heather was committed to excellence in assisting us with our out of country Real Estate needs. Initially, Heather provided us with access to view and search the website for multiple listings prior to our arrival in Scottsdale. During many months of procrastination and long distance communication, Heather’s patience, enthusiasm and professional commitment never failed to provide us with high quality service.

Heather and her partner, Joyce, continue to assist us with questions and long distance needs many months after our home purchase. It was a pleasure working with Heather and Joyce to find our escape dream home in Scottsdale.

– Lap and Sharon

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I want to formally thank you for an extremely professional and wonderful experience you provided to my wife and I in the acquisition of our residence. Your discretion was incredible in guiding us through this purchase. Your persistence and patience were perfectly balanced. You gave us the freedom to explore other options. Your attention to detail in resolving issues was impeccable.  We felt great throughout escrow and are very pleased and happy in our new home. And a lot of that satisfaction is attributed to you.

– G. Tibsherany

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My husband and I recently bought a beautiful home in the North Scottsdale area. Joyce and Heather made a great team and was extremely helpful in finding our new home and handling the process.  We enjoyed working with them and valued their knowledge of the area, follow-up skills and feedback. Since we are from out of state it was important for us to have a team we could trust and feel like understood what we were looking for and guide us through the Arizona market. We flew down several times to review homes and they were always accommodating to our needs. Tom and I had a great experience with Joyce and Heather delivering service  beyond our expectations. We highly recommend them!

C & T Kametz

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Buying a new home can be a stressful situation whether it’s across town, state or half way around the world. I recently purchased a home through Heather while continuing to work in Taiwan and it could not have gone any easier thanks to her dedication to detail and complete customer satisfaction. Operating on my time schedule which is 15 hours ahead of Arizona, Heather tirelessly labored to find me the ” ideal home.” The internet is a very powerful tool but it still cannot replace the personal touch of a real estate professional. Heather made the whole process work, filtering the hundreds of potential properties into the few that met my criteria and finally to the point of closing on my preferred home. The whole process was trouble free and a pleasant experience beginning to end.

Heather is totally dedicated to her profession and ensuring every client receives the best advice, service and follow up to exceed their expectations. I highly recommend her services and would not hesitate to use her again or similarly to any of my friends, family or business associates.

Mike Douglas

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We highly recommend Heather to anyone looking for an agent who is knowledgeable, trustworthy, and dependable. We first met Heather when we contacted her about one of her listings we had seen on the internet during our initial search for a second home in Scottsdale. We were immediately impressed with her thorough knowledge of the market and continued working with her long distance for several months until we were able to meet her in person and view our short list of properties. We found Heather delightful to work with throughout our real estate transaction, she was quick to identify our needs, adapt our search as necessary, and was thoroughly professional. She made the whole process effortless for us. We are thrilled with our vacation home and the excellent service provided by Heather.

Catherine and Brian Dunik

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As a first time home buyer, Heather was a true partner throughout the entire process. She listened to my needs, gave me advice, walked me through procedures, communicated with me and always followed through in a timely manner.

The whole experience with Heather was very smooth and I had a strong sense of trust throughout. She is patient, hardworking, professional and diligent. She was on top of everything and my advocate at all times.

Heather made my first time home buying experience truly memorable.

Tonya Bowes

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Working with Heather on the purchase of my new home was such a great experience. What most impressed me was her ability to keep me on task and well informed throughout each part of the process. As a business owner, there is little time, especially during work hours to focus on personal affairs. 

Heather was fully aware of my time constraints and adapted accordingly. Her attention to detail, prompt responses and continuous communication proved to be a definite asset and was extremely appreciated. Heather went over and beyond the call of duty, making the entire process seamless and enjoyable.

Because of my experience, I hold Heather in the highest regard and would definitely recommend her to others, especially professionals who find themselves with limited time on hand due to business affairs and a high level of commitments. This, plus her personable approach make her the agent of choice when purchasing a home.

Alexis N. Parra

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